Pay for calls.
Nothing else.

Any connected conversation, inbound or outbound, counts as one call toward your monthly allowance. Unanswered outbound attempts don't count.

Yes — it's fully multilingual, with 18+ languages supported, and the speech pipeline is built for code-mix. Callers can switch languages mid-sentence and the agent follows, replying in the same mix.

By default, agents run on Lobby's own model, deployed and tuned by us for phone conversation. If you'd rather use your own, connect your LLM provider account — or a custom endpoint, including a model you host yourself. Your keys are stored encrypted and scoped to your workspace.

Typically around one second to first response. Every stage of the pipeline runs on a deadline, and if anything runs slow, Lobby recovers mid-turn without dropping the call. The greeting is spoken the instant the call connects, so there's no dead air at the start either.

Yes. Every agent can be tested straight from the console in your browser at the exact same quality, with no phone number and no telephony charges.

No. You upload your knowledge, pick a voice, and we connect the number. Setup and onboarding are included in every plan.

Anytime. Upgrades take effect immediately; downgrades at the start of your next billing cycle.

We'll let you know before you hit the limit. You can top up, or move to the next plan mid-cycle.