Enterprise voice AI
Inbound and outbound voice AI agents for sales, service and collections. Every call answered, every lead followed up, every outcome logged.
Hear it yourself — Lobby will call you
A real call, turn by turn. Watch the latency — and the moment the caller interrupts.
Hi, do you have rooms available this Saturday?
Yes! We have deluxe and suite rooms open for Saturday. For how many guests?
↳ 0.7sDo teen log hain — aur breakfast included hai kya?
Ji haan, teen guests ke liye deluxe room best rahega, aur breakfast included hai. Shall I—
↳ 0.6sActually wait — can I get a late checkout?
Of course — late checkout till 1 PM is complimentary. Shall I book the deluxe room for three with breakfast?
↳ 0.7ssmart turn detection · natural interruptions · context preserved
Our model
Lobby runs on its own LLM, built in-house for voice. Your agents never depend on third-party model speed or pricing — and every part of the call, from turn detection to speech, is tuned as one pipeline.
Lobby LLM · included
Our own model runs on our infrastructure, tuned for how people actually talk on the phone — short turns, interruptions, Indian names, and code-mix across 18+ languages. It's what every agent uses.
On every call
The details that make a voice agent usable on a real phone line, working together inside that sub-720 ms response time.
Latency
Latency isn't one number. It's a chain, and Lobby optimises every link — from the caller's last word to Lobby's first. If any stage runs slow, Lobby recovers mid-turn without dropping the call.
Hear it on a real callAnd the greeting never waits on any of it — the opening line is spoken the instant the call connects, so there's zero dead air while the pipeline spins up.
The agent greets the moment a call connects — no awkward silence while a model "thinks". Different openings for inbound and outbound.
Talk over the agent like you would with a person. A two-stage gate confirms it's real speech, mutes the agent instantly, and merges context so nothing is lost.
Truly multilingual — understands and replies in the language the caller is actually speaking, across 18+ languages, including mid-sentence switches.
If any stage slows down mid-call, Lobby recovers instantly and automatically — the caller never notices, and the call never drops.
Talk to any agent straight from the console, at studio quality. No phone number, no telephony spend, no waiting.
When a conversation needs a person, Lobby transfers the call to your team with the full call context — so nobody has to ask the caller to start again.
An AI summary, the outcome — interested, booked, promised to pay — and the next actions, synced to your CRM, calendar and WhatsApp or sent to your team.
Set a maximum call length. As it approaches, the agent closes the conversation warmly and naturally — never a hard cut or a "time limit reached".
Every call logged with optional full recordings, per-turn speech and model latencies, and searchable history in your console.
Add product info, FAQs and policies, write the persona, and pick a voice. Build the agent yourself, or let our team do it with you.
Choose the number your agent calls from — or forward your existing business number to Lobby, so customers keep dialling the one they already know.
Inbound: every call answered instantly, day or night. Outbound: upload an Excel contact list, schedule the campaign, and Lobby makes the calls and logs every outcome.
After every call
What was said, in a few lines.
Interested, booked, promised to pay…
Synced to your CRM or sent to your team.
The console
Build agents, route numbers, launch campaigns and review calls — from a single workspace. Edit a persona, knowledge base or greeting and it's live on the very next call. Nothing to redeploy, nothing to restart.
Call volume, answer rates and what your agents have been doing today.
Persona, instructions and per-direction greetings — one agent per job.
Upload the documents your agent answers from. Swap them any time.
Browse and preview voices, then assign one per agent in a click.
Route each number to an agent. Bring your own carrier account or use ours.
Type a number, pick an agent, and place a one-off outbound call right now.
Bulk outbound from a spreadsheet, with concurrency you control.
Every call with its transcript, recording and per-turn latency breakdown.
Upload a spreadsheet of numbers and a campaign brief. Lobby dials with paced concurrency you control, tracks every row — queued, dialing, answered, failed — and emails you a summary when it's done.
Configured for your industry, your language and your workflow.
Loan lead qualification · EMI reminders · Collections · Renewals
BFSI · NBFC
Lead response · Qualification · Site visit booking · Follow-up
real estate
Admission enquiries · Counselling calls · Fee reminders · Demo class booking
education
Support triage · Onboarding · Renewals · Product enquiries
IT & technology
Front desk · Internal helpdesk · Vendor calls · Routing
corporate & enterprise
Appointments · Reminders · Follow-ups · Patient enquiries
healthcare
Reservations · Confirmations · Concierge · Enquiries
hospitality
NDR recovery · Delivery rescheduling · COD confirmation · Support
logistics · e-commerce
Also built for consulting, automotive, travel and any workflow that runs on conversation.
Hear it live — get a callBuilt for teams, not demos
Users own agents; agents own their numbers and their calls. Nothing leaks between teams or clients.
Bring your own carrier account and numbers, or run on ours. Provider credentials are stored encrypted, per workspace.
Full call records with optional recordings, transcripts and per-turn latency metrics — persisted, searchable, exportable.
Managed on our cloud, or stood up on your own servers. It's plain services and a database — no exotic infrastructure.
Bring one real use case and we'll build the agent around it. Hear it before you buy.
Tell us where to reach you and we'll set up a live walkthrough.
