Live on real phone lines
Hear it yourself — Lobby will call you
A real call, turn by turn. Watch the latency — and the moment the caller interrupts.
Hi, do you have rooms available this Saturday?
Yes! We have deluxe and suite rooms open for Saturday. For how many guests?
↳ 0.48sDo teen log hain — aur breakfast included hai kya?
Ji haan, teen guests ke liye deluxe room best rahega, aur breakfast included hai. Shall I—
↳ 0.51sActually wait — can I get a late checkout?
Of course — late checkout till 1 PM is complimentary. Shall I book the deluxe room for three with breakfast?
↳ 0.46ssmart turn detection · natural interruptions · context preserved
Models
Most platforms lock you to whatever LLM they resell. Lobby doesn't. Use the model we deploy and tune for phone conversation, or connect your own — the rest of the stack is identical either way.
Lobby model · included
Our own model runs on our infrastructure, tuned for how people actually talk on the phone — short turns, interruptions, Indian names, Hindi-English code-mix. It's what every agent uses by default.
Bring your own
Already standardised on an LLM provider, or running a model in-house? Connect it. Lobby drives the conversation — the turn-taking, interruptions, voice and telephony — and your model does the thinking.
Latency
Every stage of the pipeline runs on a deadline. Miss it and Lobby recovers instantly without dropping the call. Nobody waits on hold for a model to think, and nobody hears the switch.
Hear it on a real callAnd the greeting never waits on any of it — the opening line is spoken the instant the call connects, so there's zero dead air while the pipeline spins up.
The agent greets the moment a call connects — no awkward silence while a model "thinks". Different openings for inbound and outbound.
Talk over the agent like you would with a person. A two-stage gate confirms it's real speech, mutes the agent instantly, and merges context so nothing is lost.
Understands and replies in the language the caller is actually speaking — including mid-sentence switches.
If any stage slows down mid-call, Lobby recovers instantly and automatically — the caller never notices, and the call never drops.
Talk to any agent straight from the console, at studio quality. No phone number, no telephony spend, no waiting.
Pick from a full voice library with instant previews, in English and Indic languages, and set a different greeting for inbound and outbound.
Optional office ambience mixed under the agent's voice, so the line sounds like a real desk instead of a sterile robot channel.
Set a maximum call length. As it approaches, the agent closes the conversation warmly and naturally — never a hard cut or a "time limit reached".
Every call logged with optional full recordings, per-turn speech and model latencies, and searchable history in your console.
Upload documents and FAQs, write the persona, and pick a voice from the library — with instant previews.
Attach the agent to a real phone number, or test it straight from your browser first — no telephony needed.
Inbound calls get answered instantly. Outbound — place one-off calls or launch entire campaigns from the console.
The console
Build agents, route numbers, launch campaigns and review calls — from a single workspace. Edit a persona, knowledge base or greeting and it's live on the very next call. Nothing to redeploy, nothing to restart.
Call volume, answer rates and what your agents have been doing today.
Persona, instructions and per-direction greetings — one agent per job.
Upload the documents your agent answers from. Swap them any time.
Browse and preview voices, then assign one per agent in a click.
Route each number to an agent. Bring your own carrier account or use ours.
Type a number, pick an agent, and place a one-off outbound call right now.
Bulk outbound from a spreadsheet, with concurrency you control.
Every call with its transcript, recording and per-turn latency breakdown.
Upload a spreadsheet of numbers and a campaign brief. Lobby dials with paced concurrency you control, tracks every row — queued, dialing, answered, failed — and emails you a summary when it's done.
Persona, knowledge and voice are yours to define. Here's where teams put Lobby to work.
Checks availability, books, reschedules and confirms — without hold music.
clinics · salons · hotels
Calls new leads within minutes, asks your qualifying questions, logs every answer.
real estate · dealerships
Answers FAQs from your knowledge base and escalates the hard ones with full context.
any front desk
Runs first-round screening calls at scale and shortlists who's worth your time.
staffing · HR teams
Polite, persistent follow-ups on dues — with recordings kept for every call.
finance · education
Post-service calls that actually get answered, summarized into your inbox.
services · healthcare
Fee structures, batch timings and campus details — in the parent's own language.
schools · coaching
Order status, delivery windows and reservation changes handled in one call.
hospitality · retail
Built for teams, not demos
Users own agents; agents own their numbers and their calls. Nothing leaks between teams or clients.
Bring your own carrier account and numbers, or run on ours. Provider credentials are stored encrypted, per workspace.
Full call records with optional recordings, transcripts and per-turn latency metrics — persisted, searchable, exportable.
Managed on our cloud, or stood up on your own servers. It's plain services and a database — no exotic infrastructure.
Set up takes minutes, not sprints. Talk to us or try the live demo above.
Tell us where to reach you and we'll set up a live walkthrough.
